“The ultimate level of a company’s success or failure is cast in the quality of its processes, and in its ability to marshal them effectively.”
This is the charge of a quality management system and the leadership that encultures it.
In companies that do not value or adopt processes to achieve work, outputs are inevitably less than the sum of efforts, where losses mount and success is fulcrummed on the proactive competencies of increasingly exhausted champions.
Tablet and Mobile device section
“The ultimate level of a company’s success or failure is cast in the quality of its processes, and in its ability to marshal them effectively.”
This is the charge of a quality management system and the leadership that encultures it.
In companies that do not value or adopt processes to achieve work, outputs are inevitably less than the sum of efforts, where losses mount and success is fulcrummed on the proactive competencies of increasingly exhausted champions.
To intervene on losses and delays, such companies will often conclude they are lacking champions and will pile on more resources in attempts to solve more problems quicker. More frequently however, this achieves quite the opposite result, in greater chaos, delays, and payroll costs that detract from margins.
Such companies will not scale up past huge workloads, low morale, and little to no returns for owners.
Alternatively, the secret to scaling to grand success is found in a reliance on processes to achieve work, where outputs can be greater than the sum of efforts, and where processes are continually honed for increasing effectiveness, lean operation, and faster results.
Such companies can better satisfy their customers.
Such companies can better satisfy their employees.
Such companies can scale up their success.
Optime is such a company.
